Support

Does Tiny Slow Life need a constant internet connection?

No. Internet access is needed for activation and periodic entitlement checks. After a successful check, the app has a 15-day offline grace period.

Download or license key is missing

After purchase, Paddle sends the receipt and Tiny Slow Life sends the license key by email. The key may also appear on the purchase-success page. If it is missing, contact support@tinyslowlife.com with your purchase email.

License activation is blocked

After reinstalling or changing devices, refresh activation records from the license reset page. One license supports up to 3 of your own devices.

Billing or refund question

Contact billing@tinyslowlife.com with your purchase email, order date, and a brief reason.

App launch or technical issue

Contact support@tinyslowlife.com with your OS, app version, what happened, and a screenshot if possible.

Helpful information to include

• Operating system
• App version
• What happened
• Screenshot if possible
• Purchase email

Keep your key private

For security, do not email your full license key. Send only the last 4 characters if needed.

Response time

We aim to respond within 2-3 business days.