Support
App and download help: support@tinyslowlife.com · Billing and refunds: billing@tinyslowlife.com
Download or license key is missing
After purchase, you receive a receipt and license key by email. If it is missing, contact support@tinyslowlife.com with your purchase email.
License activation is blocked
After reinstalling or changing devices, refresh activation records from the license reset page. One license supports up to 3 of your own devices.
Billing or refund question
Contact billing@tinyslowlife.com with your purchase email, order date, and a brief reason.
App launch or technical issue
Contact support@tinyslowlife.com with your OS, app version, what happened, and a screenshot if possible.
Helpful information to include
- Operating system
- App version
- What happened
- Screenshot if possible
- Purchase email
Keep your key private
For security, do not email your full license key. Send only the last 4 characters if needed.
Response time
We aim to respond within 2-3 business days.