Support

Please check these items before contacting support.

License activation is blocked

If you reinstalled the app or changed devices, refresh activation records from the license reset page.

Cannot find the download file

Check your Lemon Squeezy receipt and the download page.

Billing issue

Contact billing@tinyslowlife.com.

App launch issue

Contact support@tinyslowlife.com.

Helpful information to include

  • OS: macOS Apple Silicon / macOS Intel / Windows 64-bit
  • App version
  • What happened
  • Screenshot if possible
  • Purchase email

For security, do not email your full license key. Send only the last 4 characters if needed.